Tips for Hiring Staff
When you are in charge of staff for a yacht or luxury home one of the most important things you will need to do is hire staff to help you keep things running smoothly. The staff that you hire plays a vital role in the successful operation of any luxury dwelling so it is vital to find employees that are the right kinds of people. A manager will succeed or fail based on the employees that they hire.
Before you begin to interview candidates to fill the position that you have available you must first know what you are looking for. Having a job description written out and handy while you interview people for the position will help you stay focused on what traits you want any employee to have. That way you can refer to the list as you talk to the candidate and check things off as needed. Your list for criteria will be unique for what you are looking for but here are a few things to look for in new staff member
Friendly – nothing is worse than rude, sullen and unfriendly help. Look for staff that has a positive attitude and a friendly outgoing demeanor.
Respectful -you want your staff to have good manners and be thoughtful and respectful as they provide service.
Well Groomed – staff members should be neat, clean and tidy in their overall appearance. Their clothing should not be soiled or wrinkled. Their hair should be kept clean and look professional and conservative.
Dependable – the ideal staff member will be someone that you can rely on to come to work on time and be ready to work and do their job well. You will not have to worry if they will show up when they are supposed to or if they will be helpful in their work.
Longevity in previous role – if a person has shown themselves to be reliable and have been able to hold another luxury position that is a good sign. Avoid people who bounce from job to job or don’t have any long term experience working in the luxury industry.
The Interviewing Process
When you interview a prospective staff member it gives you a chance to talk with them and find out what kind of a person they are. Think of some unusual questions to ask them that will tell them a little bit more about themselves than the usual questions. Find out what they like to do in their spare time or what kind of a vacation they would take if they could go anywhere they wanted. Ask them what they would do if they won a large sum of money. The answers a prospective employee gives to those types of questions will tell you a lot about them and what kind of person they are which will help you determine if they will be a good employee.
What to Watch Out For
There are a few things that should send out a red flag when it comes to hiring new employees.
No eye contact – you don’t want your staff to stare you down but making some eye contact is important
Not Speaking Clearly – you want to make sure that your other staff and your employer can understand what all the staff are saying.
Being Late for the Interview – if a potential employee cannot be depended on to make it to the interview on time chances are they will not be on time for work if you hire them either.
Hiring staff does not have to be a hard thing to do. By following this advice you will have exceptional quality staff members that you can rely on.